Privacy Policy

At Sriyam Store, we deeply respect your trust and are dedicated to preserving the confidentiality of your personal information.

This Privacy Policy outlines what information we collect when you visit our store or make a purchase, and how we handle and protect that information.

When you create an account, browse our catalog, or place an order, we collect only the necessary details required to deliver your spiritual items:

• Contact Details: Your full name, email address, and phone number.
• Delivery Address: Street address, city, state, and postal code for shipping your order.
• Order History: Details of the sacred frames and heritage posters purchased, timestamps, and payment status.
• Technical Data: Essential session cookies to maintain your shopping cart and authenticated login state.

We use your information strictly for legitimate e-commerce operations:

• To package and ship your order to your verified address.
• To send order confirmation receipts, payment verifications, and delivery tracking details via WhatsApp and email.
• To assist you through customer care with custom framing inquiries, sizing, or transit questions.
• Strict No-Spam / No-Sale Policy: We do NOT sell, rent, trade, or share your personal data with any third-party marketing companies or data brokers.

All online transactions are processed through Razorpay, India's leading RBI-authorized and PCI-DSS Level 1 certified payment gateway.

Your card numbers, CVVs, UPI PINs, and banking credentials are transmitted through bank-grade 256-bit SSL encryption. Sriyam Store never stores, sees, or retains your financial credentials.

We use strictly functional cookies and local browser storage to provide core website functionality:

• Remembering items in your shopping cart between visits.
• Preserving your authenticated customer or administrative login session securely.

You can manage or disable cookies through your browser settings; however, disabling cookies may prevent you from adding items to your cart or completing checkout.